1. Scope
This Privacy Policy applies to the fooddirekt.com website ("Site") operated by FOOD DIREKT OÜ (Registry Code: 16843195, Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Paavli tn 5a/1, 10412, Estonia). It covers people who visit the Site and fill in a demo or contact form. For detailed information on how your personal data is processed, see our Data Protection Notice; for our use of cookies and browser storage, see our Cookie Policy. Data that restaurants using FoodDirekt's services collect from their own customers is outside the scope of this policy; for that, you should contact the relevant restaurant directly.
2. What Information We Collect
Simply browsing the Site doesn't require you to share any personal information. We collect information in the following situations:
- Form submission: When you fill in the "We'll Call You" form or a contact form, we collect your full name, restaurant name and phone number, and, on the contact page form, your email address as well.
- Direct email: When you write to info@fooddirekt.com, whatever information you share in your email.
The Site does not collect sensitive data such as credit card information, national identification numbers, or location data.
3. How We Use Your Information
We use the information we collect only to: evaluate your request, contact you for demo or informational purposes, respond to past correspondence, and fulfil our legal obligations. Your information is never shared with third parties for advertising purposes, sold, or rented out.
4. Storage and Security of Information
Information you submit through the form is sent as an email directly to info@fooddirekt.com over a secure connection; it is not stored in a separate database. This message is kept in our email inbox for as long as needed to evaluate your request, and is protected with reasonable technical and administrative security measures. The form includes simple technical checks (a hidden field and a timing check) to prevent automated (bot) submissions; these checks do not identify you.
5. Third-Party Links
The Site may include links to third-party platforms such as WhatsApp. Those platforms' own privacy policies apply, and FoodDirekt is not responsible for them.
6. Children's Privacy
The Site is a corporate marketing site aimed at business owners and staff, and does not knowingly collect data from anyone under the age of 18.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always published on this page; the "last updated" date at the top of the page reflects the most recent change.
8. Contact Us
If you have questions about our privacy practices, you can reach us at info@fooddirekt.com.